Conflict Resolution and You

Conflict is inevitable and workplace conflict can have a hugely negative impact on organisations. The CBI estimates that it costs UK business £33 billion per year, taking up 20% of leadership time and potentially losing up to 370 million working days.

In this practical session, you will explore your unique responses to conflict and be introduced to the 5 Thomas-Kilmann Conflict Modes. Learn top tips for how to adapt your personal approach to conflict and optimise your performance under pressure.

Susan Coull

Susan is an Accredited Executive Coach with the Association for Coaching and a Licensed Practitioner/Profile Distributor for the psychometric Insights Discovery. She is passionate about working with people and founded her company Coull Coaching in 2014 specialising in Leadership, Management & Personal development.

Susan’s personality preferences meant “avoiding conflict like the plague” was her default position until she realised - as a manger and leader – this was no longer sustainable! She will share her personal experience of conflict and help you raise your levels of self-awareness that will positively impact your life on a personal and professional level.

Timings:

17:30 Registration

18:00 Speaker – Susan Coull

20:00 Close