Manage Yourself Before Managing Your Team
Until some years ago, Banking and Finance were very appealing sectors for professionals of all ages. The prospects of relatively good salaries and interesting day-to-day work seemed sufficient to attract and retain talent. But the entrance of new technological players and more recently, the outbreak of the pandemic, have dramatically changed our values and what we look for in a job.
In this context, managing people becomes extremely important. Competition for talent is fierce, and retaining talent in-house seems key for the success of our businesses. But how can we motivate our teams in the current changing environment? How can we ensure that new values are welcome? What is the correct balance between the needs of our teams and the need to ‘deliver’? How can we escape being caught in the middle?
Sharing several personal experiences, we will try to answer these questions – with a focus on the relevance of paying attention to yourself.
- Understand the dynamics of ‘good management’ in the current ecosystem
- Understand the relevance of the need to manage ourselves in the same way we manage our teams
- Tips to defend a personal and personalised management in a ‘hostile’ environment.
Itziar is a MD at Banco Santander, where she is the global head of Digital Global Debt Financing.
She is responsible for the product development for digital clients. Itziar has more than 20 years of investment banking experience and is responsible for managing multidisciplinary teams across Europe. She was part of the Loan Syndicate Manager´s Forum in London, as well as Board Member of the Loan Market Association (LMA).
Itziar holds a Bachelor´s Degree in Business Administration from Deusto University in Spain and Executive Education from Wharton and ISDI.
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