Philippa Grocott is one of the founding Partners of FSTP and has spent the last eleven years consulting with clients in financial services helping them to respond to regulatory change. Formerly Head of Learning for Barclays, Direct Channels she brings to the role extensive experience of managing a major training function covering financial advice, mortgages and general insurance. She has also had a highly successful career in sales which gives her the strong customer focus and business awareness which is much appreciated by clients. The architect of the alternative to formal RDR qualifications through work based assessment she constantly looks for practical ways to help firms build the competence of their people. She leads major change projects for FSTP across all financial services sectors where her experience has helped senior management teams to change the performance levels of their people in pursuit of business strategies.
A proponent of blended learning solutions Philippa has built solutions that combine, eLearning, podcasts, testing and face to face interventions that deliver the right level and content of learning at the right time and “tell the story” of change in a compelling way. She writes articles for various financial service publications on Training & Competence issues as well as SM& CR and Mortgages. Philippa holds the DipPFS, Financial Planning Certificate and Certificate in Mortgage Practice. She is also an NLP Master Practitioner, a qualified Executive Business Coach and a Practitioner in Project Management.